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Service Updates - 27 May 2021

Update 27 May, 2021

The Victorian Government has announced today, a seven-day lockdown from midnight tonight. Our libraries will remain open today until normal closing hours and will close from tomorrow Friday 28th May and re-open on Friday 4th June. We will continue to offer our digital resources, online programs and events, caring calls and our live chat for support. 

Our priority is the health and wellbeing of our staff, visitors, as well as the broader community as we deliver you a phased re-opening of library services.

 

Returns

Our returns chutes will be closed. Please hold onto any items that you currently have checked out as due dates will be extended.

In-branch Programs

Our in-branch events including StoryTime and Baby Rhyme Time are currently postponed.

Public Access

Is not available during the Covid-19 Circuit Breaker restrictions. Click & collect services are also not currently available.

Caring Calls

We’re continuing to call some of our most vulnerable and disconnected members to offer home delivery and any support we can.

Online Chat

Support is available via live chat on our website, where you can chat to a real person online, Monday to Friday 9am – 5pm.

Online Programs and Events

Our range of virtual events and programs are available for you to enjoy from the comfort of your home!

 

Digital Resources

All our digital resources continue to be available to library members. We have a wide range of ebooks, eaudiobooks, emagazines, digital newspapers, kid’s activities, kid’s reading resources, streaming movies and documentaries and even online study courses. Our team are working on adding new e-resources.

 

Library App

You can get access to our digital library online, anytime or download our app.

 

Already using our app? Our app is changing – to find out more, please click through to read more about changing over to the new app.

Not a library member? Join online >

For further support or enquiries, please contact your local branch.

Returns & Due Dates

The due date of all items currently on loan have resumed to normal.

Holds

You will still be able to place holds using our online catalogue.

Stay up-to-date

Information about plans to reopen or any other changes that arise will be published on our website, in our e-newsletters and on our social media channels.

Coronavirus (COVID-19) Updates

For up-to-date health information, please visit the Department of Health and Human Service’s website: https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

Thank you for your understanding. Take care, and we look forward to seeing you soon.

Further support

It’s natural to feel unsettled by the reintroduction of lockdown restrictions. Mental health support is available 24/7. Visit the Coronavirus Mental Wellbeing Support Service at bb.org.au/3oRG6Zh, or call 1800 512 348 to get support now.

 

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