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Service Update - 21 August 2021

Update 21.08.21 

All West Gippsland Libraries branches including the mobile library will be closed from 1pm on Saturday 21 August 2021 as directed by the Victorian Government announcement today. 24/7 access at Foster library is also currently unavailable.

We will be offering Click & Collect services from all our library branches including the mobile library during regular opening hours at your local branch. Please see our locations page for more information on locations and hours. Home delivery is also available via Australia Post, please see our home deliveries page for more information.

During this time there will be no public access to our library branches and all events including StoryTime and Baby Rhyme Time will be cancelled. You can still access our online resources including e-books, e-audiobooks, digital magazines and children’s resources while we are closed. 

Visit the DHHS website for more information regarding current Government restrictions..

Events and Programs

All in-person events are currently cancelled. We have a range of online events and online programs and available for you to watch from the comfort of home.

Click & Collect and Home Delivery Services

We will continue to offer the Click and Collect service, and Home Delivery via Australia Post. Please note that you must check in with the Service Victoria code when visiting our branches for click and collect. Please see the Click & Collect and Home Delivery pages for more information.

Thank you for your understanding. Our staff are working hard to follow all Victorian Government directives, and the health and wellbeing of our community is our highest priority. Please note that abuse will not be tolerated in any circumstances.

 

 

 

Caring Calls

We’re continuing to call some of our most vulnerable and disconnected members to offer home delivery and any support we can.

Online Chat

Support is available via live chat on our website, where you can chat to a real person online, Monday to Friday 9am – 5pm.

Digital Resources

All our digital resources continue to be available to library members. We have a wide range of ebooks, eaudiobooks, emagazines, digital newspapers, kid’s activities, kid’s reading resources, streaming movies and documentaries and even online study courses. Our team are working on adding new e-resources.

Library App

You can get access to our digital library online, anytime or download our app.

 

Already using our app? Our app is changing – to find out more, please click through to read more about changing over to the new app.

Not a library member? Join online >

For further support or enquiries, please contact your local branch.

Returns & Due Dates

The due date of all items currently on loan have resumed to normal.

Holds

You will still be able to place holds using our online catalogue.

Stay up-to-date

Information about plans to reopen or any other changes that arise will be published on our website, in our e-newsletters and on our social media channels.

Coronavirus (COVID-19) Updates

For up-to-date health information, please visit the Department of Health and Human Service’s website: https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

Thank you for your understanding. Take care, and we look forward to seeing you soon.

Further support

It’s natural to feel unsettled by the reintroduction of lockdown restrictions. Mental health support is available 24/7. Visit the Coronavirus Mental Wellbeing Support Service at bb.org.au/3oRG6Zh, or call 1800 512 348 to get support now.

 

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